Terms and Conditions

Terms and Conditions for Online Product Sales
Date of Last Update: May 2025

Welcome to the Mothers Milk website ("Mothers Milk", "we", "us" or "our").

By placing an order with Mothers Milk for products sold on this website ("Products"), you agree to the following Terms and Conditions ("Terms"). Please read them carefully. If you have questions, contact us before placing your order.

We may update these Terms occasionally. Please refer to the date at the top of this page to see when they were last revised. The Terms in effect at the time of your order will apply.

1. About Mothers Milk
Mothers Milk is a New York-based brand offering small-batch, hand-wrapped candles and other ritual objects. Our mailing address is available upon request. Please contact us with any questions about orders or returns.

2. Other Policies
The following policies form part of these Terms:

  • Privacy Policy

  • Cookie Policy

  • Candle Care & Burning Instructions

3. Eligibility
To purchase from this site, you must provide accurate and complete information. By placing an order, you confirm that all provided details are correct and that you are authorized to use the chosen payment method.

4. Pricing
All prices are listed in USD and exclude delivery charges. We take care to ensure all information is accurate at the time of publishing. We reserve the right to correct errors or update pricing at any time. The final price will be shown at checkout.

5. Availability
All Products are subject to availability. We will notify you if a Product is out of stock or no longer available after you place your order.

6. Order Confirmation
Once you place an order, you’ll receive a confirmation email. Your order is not final until you receive a second email confirming the dispatch of your Products.

7. Payment
We accept major credit cards and payment providers as listed at checkout. Payment is processed at the time of purchase.

8. Shipping & Delivery
We currently ship within the U.S. Delivery times vary by destination and are estimated at checkout. We are not responsible for delays outside our control.

9. Returns & Cancellations
You may cancel your order within 24 hours of purchase if the item has not yet shipped. Due to the handmade nature of our Products, returns are accepted only for items that arrive damaged or defective. Contact us within 7 days of delivery to initiate a return. Items must be unused and in original packaging.

10. Liability
We are not liable for any indirect or consequential loss related to use of our Products. If Products are used improperly or against provided guidelines, we are not responsible for any resulting damage.

11. Contact
For questions about your order or these Terms, email: hello@mothersmilknyc.com.

12. Governing Law
These Terms are governed by the laws of the State of New York. Disputes will be subject to the jurisdiction of the courts of New York, NY.

Thank you for supporting small-batch artistry and intentional living. Each candle is a ritual, and we are honored to be part of yours.